Information in English

Contact hours (050-5772060 press option 2)

Appointments requests: 8.00-10.30
Housecall requests: 8.00-10.00
Consultation by telephone: 8.00-10.00 / 11.00-12.00 / 15.00-16.00
Test results: 11.00-12.00 / 14.00-15.00

Consultation Hours

Consultations are by appointment only. For appointments you can call 050-5772060 (press option 1) daily between 8.00-10.30. Normally, a consultation takes 10 minutes in which the doctor will address one medical problem. If you need more time, please make an appointment for a double consultation. If you cannot keep your appointment, please call us and cancel, so we can help another patient in the time that has fallen free.
Since we have a trainingpractice for general practitioners part of the consultations will be done by a trainee under supervision.

Consultation by telephone

For short medical advice or test results, please call the assistant daily between 08.00-10.30, 11.00-12.00 and 14.00-15.00. If necessary, dr Metternich will call you back.

Housecalls

We make housecalls only if you cannot come to the practice for medical reasons. Transportation problems are not medical reasons. We prefer to examine and treat you at the practice, where the facilities for physical examination and treatment are better. You can request a house call between 8.00-10.00 on our general number 050-5772060 (option 2). The assistant will let you know when the doctor will visit you.

Prescription request for chronically used medication

We strongly advice against the use of "internetpharmacists".
For a prescription for your chronically used medication you can fill in the form on this website (see the item 'Herhaalrecepten' in the menu)
Another option is to put your empty medicationboxes in the mailbox nearby our entrance.
When you requested your prescription before 11.00h, you can collect your medication on the following workingday after 16.00h at your pharmacist.
In case of pharmacy "Vinkhuizen" this will take some days longer.

The assistant

The assistant has an important role. She answers the telephone, gives medical advice and she caries out a number of medical tasks independently. She works under the supervision of the doctor and is bound by patient-doctor confidentiality just like the doctor. When in doubt, she will consult the doctor.

Emergencies

Call 112 in life-threatening situations! For urgent medical assistance but not life-threatening you can call us on 050-5772060 (press option 1). When you cannot reach the practice through this regular number, please call our emergency number: 050-5773473 or 06-25002707.
During out off office hours you can call in case of emergencies the central doctors service (CDDG) 0900-9229.

Moving

When you or one of your family is moving, please inform the assistant of the name and address of your new general practitioner. You can then collect your medical file at the practice.